Free delivery is on orders within Australia that are over $75.
For other orders or weights, shipping will be calculated at check out.
Free signature on delivery for packages weighing 2kgs to 25kgs.
Free authority to leave.
Free shipping cover - All parcels covered for a loss up to $1500 with $100 excess (Only available in Australia).
Free redelivery just in case you’re not home when we come. We’ll try and deliver twice, then your package will be available for collection.
We can’t deliver to PO boxes (sorry).
Carbon offset - All Zero Waste Co deliveries are 100% carbon neutral.
All our packages are sent with biodegradable/compostable packaging.
Pick-up and delivery hours - Monday to Friday, 8 am – 6 pm excluding public holidays & weekends.
All deliveries are fully trackable.
Fulfilment of deliveries once you’ve placed your order are usually completed the same day, however, please allow up to 2 business days, especially during busy periods of the year (e.g. Christmas) or when we are running promotions or sales.
Items that are part of the AU Stock collection the average delivery time is:
*For other products, the average delivery time is 13 to 20 business days after fulfilment - delivery information is provided in the items description (where applicable).
If you have not received your order within this time, please contact email@example.com
If you require faster delivery, once you have placed your order please email firstname.lastname@example.org with your order reference and
we can provide you with a quote for faster delivery where available.
Delivery to remote areas
You can reach remote addresses with Zero Waste Co! Normally, these are far-flung places that may require a remote surcharge. We’ll always let you know of any remote charges as soon as possible to avoid nasty surprises. And keep in mind that, historically, only 6% of deliveries have been to remote locations with Zero Waste Co.